Intetics Inc.
About Intetics Inc.
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.
Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.
Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.
You can find more information at https://intetics.com
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.
Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.
Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.
You can find more information at https://intetics.com
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
A Precision Agronomics Startup Created an App for Farmers against Climate-Related Natural Disasters Used in 4 Countries
Client
Agvesto offers parametric insurance protection to farmers and agricultural businesses against climate-related natural disasters.
Challenge
The Client was intent on creating an app for agronomic data consolidation into a local database. The data should be analyzed and delivered to app users in a format that would make farm management easier.
Benefits and Results
The solution is used successfully in 4 countries with expanding precision farming markets: Ukraine, India, Sri Lanka, United Kingdom.
The app works flawlessly on all platforms and all devices. Up-to-date data allows informed decision-making.
The Client continues to rely on Intetics for support and the future development of the web app.
TETRA™ Discovered Significant Improvements in the Quality of The Redmine Cross-Platform Operating in 49 Languages
Client
Redmine is a cross-platform and cross-database open-source, web-based project management and issue-tracking tool.
Challenge
A weak server was chosen to evaluate the app performance and to be replaced with the cloud version. Analysis of the Redmine project was made under the 8 dimensions that the TETRA™ covers.
Benefits and Results
The analysis discovered the need to improve performance and to update the user interface.
Severe security problems weren’t found, but perfect-level maintenance is required.
The significant quality increase indicates the absence of serious issues.
The TETRA™ team did two assessments 6 months apart, which considerably improved product metrics.
Major Optical Lens Manufacturer Enhances Distribution Network and Scales up Orders with New Desktop Application for Opticians
Client
The award-winning lens manufacturer aimed to improve an existing desktop app to customize and order ophthalmic spectacle lenses.
Challenge
An intention to make the app compatible with other peripheral optical devices and migrate to the new system without disrupting operations required deep technical expertise and cost-effectiveness.
Benefits and Results
The system created a significant competitive advantage for the Client. The app’s users, opticians, now have a faster and better ordering experience and automated e-mail communications with patients.
The system reduces the number of errors resulting from manual ordering.
The Client improved the relationship with their optician distribution network.
Hecht Web Platform for Opticians Became Major Point of Sales of Custom-Made Contact Lenses across Europe
Client
Hecht Contactlinsen GmbH is a German company specializing in custom-made contact lenses in various designs delivered across Europe.
Challenge
The Client required to develop a web-based solution for opticians, securing an intuitive interface with a suitable UX, and synchronizing the app with the existing ERP system.
Benefits and Results
The new system provides valuable statistics and information about customer needs used for lens customization.
Hecht achieved its main goal – digitalized and automated manual ordering operations.
The solution was built in just 1 year and went through the full development life cycle: Analysis – Design – Development & Testing – Deployment.
Precise Geofencing Improves Retail Business with Shoppers’ Behavior Analysis Inside Malls and on the Streets
Client
A UK award-winning Big Data & AI company with innovative SaaS products provides marketing analysis services in different sectors, including retail, finance, real estate.
Challenge
The Client’s analytics tool needed data that couldn’t be purchased or licensed. Its collecting required a lot of qualified spatial analysts’ work and team to mark precise boundaries on a map.
Benefits and Results
With the data gathered by Intetics, the Client’s model reached the required level of analysis and forecast accuracy.
The Client has successfully launched the analytics platform.
The predictable monthly output allows for faster scaling to the new markets.
It took only 6 months of collaboration to launch a beta version of the service.
Diabetes & Glucose Monitoring Became Available for Everyone as a New Feature in a Mobile Application
Client
In 2007, the Client’s company founders realized that sensors and wireless technology had advanced significantly. The new wearable product could bring unique experiences to the fitness and health industry and to change the way people move.
Challenge
The glucose monitoring system empowers users to live a healthy and active life.
Benefits and Results
With 29 million users of the Client’s Mob App worldwide, the new glucose tracking enables people to monitor their glucose level trends and improve diabetes management.
More than 50,000+ users tried a new Mob App feature and the number is growing.
The concept of the application was developed back in 2018. With the help of ODT, the ready-to-use product was launched quickly, at the beginning of 2021.
Intetics Remote In-Sourcing Team Created and Supports One of the Biggest Health Portals in the USA, Serving 5m People a Year
Client
A Healthcare company that unites a group of clinics. Was founded by a successful physician who recognized that existing practice management and marketing tools did not work together to help practices, practice groups, and hospitals develop their businesses.
Challenge
Finding the right experienced Software vendor in HealthTech.
Benefits and Results
Creation of the digital business from scratch: from idea to execution.
The Client`s previous attempts to build the system failed due to the previous vendors’ skill shortages.
The new system serves 5,000,000 people on an annual basis, with this number continuing to grow.
The first version of the system was delivered in under 10 months after project kick-off.
Multi-Functional Application for In-Vitro Diagnostics and Digital Microscopy
Client
The Client provides a broad portfolio with deep experience in optics, laser technology, digital imaging, optronics, sensors for the healthcare and industrial automation industries, as well as research institutes.
Challenge
To create a powerful and flexible desktop app to interact with the Client’s miniaturized modular diagnostic imaging hardware platform.
Benefits and Results
Development time was reduced by 2 times by developing software in parallel with hardware.
The Client decided to apply the development process proposed by Intetics.
Time confirms that the architecture proposed by Intetics was chosen and built flawlessly. The Client continues the development based on the present architecture.
A Fitness Solutions Company Automates Major Processes Using RPA in CRM
Client
With deep industry knowledge, partnerships with health clubs and fitness professionals, the Client offers the most proven club management solution in the fitness marketplace - an innovative SaaS platform and a top-notch Revenue-cycle Management.
Challenge
The huge Client’s CRM required automation to save users’ time on routine operations.
Benefits and Results
Agents will always know the quantity and the reason why items were processed or unprocessed.
Administrators will be automatically promptly informed if any jobs fail.
All processes are created with special project templates based on the state machine.
First automation processes were implemented and executed in a few months after project kick-off.
Medical Device Company Received a New Application That Helps Surgeons Navigate Neural Implant Insertion
Client
The Client is a medical device company committed to developing innovative therapies for patients suffering from Central Nervous System (CNS) diseases.
Challenge
The Client is exploring several applications for their technology and is currently focusing on the treatment of acute ischemic stroke.
Benefits and Results
The Intetics team helped the Client to build the solution with FDA-required parameters.
The new solution enables the Client to certify the whole hardware and software complex and start selling it in US clinics.
The Client is running the ImpACT-24b, a multi-national study to provide the treatment in a 24/7 mode.
The solution implementation was done within 12 months.
Medical Startup Relies on Intetics to Create a Brand-New Application to Simplify Surgery Preparation
Client
An entrepreneur in the medical field with the idea to facilitate orthopedic surgeries and improve the process of selecting proper joint-replacement products.
Challenge
A tablet & desktop app integrated with X-ray management systems, with multi-user access and syncing capabilities using secure cloud solutions and a simple UI\UX.
Benefits and Results
The continuously maintained, highly specialized app enables to select hardware faster and accurately.
Received FDA affirms the solid QA and development standards.
The ODT® allowed the founders to focus on the promotion relieving from building their own tech team.
The startup was seen as a success and was acquired by a medical software giant.
Developing One of the World Most Recognizable E-mail Marketing Tools
Client
A global market leader in the email marketing segment developing marketing automation and analytics software, consulting and implementation services.
Challenge
The database platform, SQL Server, gets hit by the email creation traffic and reports. The Client required a team experienced in DB development and QA.
Benefits and Results
Huge expertise combined with a lower price for contractors compared to local engineers.
The Client’s products have successfully migrated from IBM Netezza to Oracle Exadata MPP.
The challenge of the balance of quality versus on-time delivery was resolved.
Intetics was also involved as a Professional Services provider for custom implementations.
Single Platform Productivity for Construction Professionals to Manage Projects, Actions, Documents and Notifications
Client
Frame solutions is a team of construction professionals and software engineers that creates solutions for the building environment to remove siloed systems and eliminate their inefficiencies.
Challenge
The Client faced resource issues when developing and scaling their system and needed to develop and get ready their MVP for the market urgently.
Benefits and Results
The Client met their timelines and released the project in time and with the expected quality.
ODT continually tested an ESTA database for bugs and usability.
62% of Project Managers said they saved roughly 4+ hours each week of billable time.
ODT service also included refining all the problems for an upcoming launch.
Web System Improves Customers’ Satisfaction by 30%, Resolving 94% of Complaints Without Escalation
Client
The Client’s digital platforms improve the outcome of controversial situations for consumers, businesses, and intermediaries.
Challenge
To build an easy-to-use web-based platform with the functionality of an independent problem resolution service that efficiently manages complaints and improves customer service.
Benefits and Results
The solution helps businesses build customer trust and improves outcomes for everyone.
A personal case file for each issue allows managing everything from one place.
The Client company founder & CEO was awarded Social Enterprise Entrepreneur in 2018.
The initial version was released in 9 months and cooperation lasts already 6 years.
Bookmaker Doubles Processing Speed of 5 Million Customer Queries with Automation by Intetics
Client
One of the world’s leading betting and gaming enterprises. The market leader in retail bookmaking in the UK, Ireland, and Belgium, operating betting facilities at FA Premiership grounds and racecourses.
Challenge
To update the slow, outdated system for reading betting tickets, digitalize and automate registrations and information exchange.
Benefits and Results
With the gained high-performance automated system, the Client’s net revenue increased by 29%.
The more flexible and scalable system showed no volume limit and effortlessly handles 5 million queries on the busiest day.
Within 1 year, the Intetics team delivered the first version of the system to production.
Remotes In-Sourcing Team Significantly Enhanced Cloud Solution by Moving to Microservices and Elasticity
Client
The Client’s international website for recruiting with a huge infrastructure operates in 19 markets across the world to connect finance professionals with hiring companies.
Challenge
The Client experienced maintenance, support, and performance issues of the global web portal with millions of daily users and required team reinforcement.
Benefits and Results
The Client migrated with zero downtime or negative effect on operations.
The risk of malfunctioning, collapsing due to human error, or hosting issues was eliminated.
1.7M user accounts along with CVs were carefully migrated without data leakage.
The platform became empowered by AWS technologies with enhanced features and better services.
Development and Support of The Cloud-Based Multi-functional Platform for Editorial Management
Client
The Client is a diverse team of 35+ members based in Hamburg (Germany). Their project “Desk-Net” is a workflow management tool aimed to help publishing houses to plan the work of their editorial departments.
Challenge
The Client needed a SaaS solution and a competent partner to create and implement their complex software.
Benefits and Results
After the release, the system reached 200+ clients with 20K+ monthly active users.
The solution allowed to start a SaaS business and manage it successfully.
The Client grew quickly and has enhanced in Germany, Western Europe, and then worldwide.
The software was expanded from the news industry to the accommodation of teams and large organizations.
Development of Precise Online and Offline Applications for Scales, Digital Balances and Sensors
Client
The Client is a leading global supplier of precision instruments and services. The Client’s weighing instruments are used in laboratories, industrial and food retailing apps.
Challenge
The Client had an out-of-date app and needed to find the best to match customer requests based on complicated algorithms to provide better service quality.
Benefits and Results
The integration with pre-existing systems improved the data quality and found inconsistencies.
Manual work was greatly reduced by the automation of already existing processes.
The Client won Best Weighing Company, Best Laboratory Scale/Balance, and other awards in a row.
Deeply satisfied with the app, the Client continues to cooperate with Intetics.
Offshore Development Center Scaled the User Base of One of the World’s Top CRM Systems to 120+ Countries
Client
A software development company in California with an award-winning CRM system delivered via web app, mobile app, plugins and used in 120 countries.
Challenge
The project’s needs demanded infrastructure, resources management and top-level engineers with expertise both in custom software development and scalability.
Benefits and Results
The Client received dozens of the world’s famous awards – CRM Market Leader, CRT Excellence Award, CRM Watchlist, and many others.
The CRM architecture was scaled to be used in 120+ countries and optimized with high-end technologies to meet the Client’s business requirements.
Long-term partnership with Intetics and 10+ yea
Disaster-Response Platform Helps Electric Power Holding Company Contain Costs up to 20%
Client
Theorem Geo specializes in proprietary software development, shoreline management, storm response, predictive outage modeling, meteorological impact analysis, vegetation management transmission, and drones.
Challenge
A strict timeline and complicated conditions to create an automated, multi-functional platform.
Benefits and Results
The convenient, user-friendly web & mobile app were built together with real users.
The integration affected the automation by 45% and cut costs on process management by 20%.
The system collects and analyzes historical data to align strategies and goals.
The solution provides a seamless, actionable guide for an event’s leadership decision-making.
The Platform for Extracting Features From LiDAR Data Decreased the Manual Processing Time by 60%
Client
A diverse company offering utility engineering, GIS data management services, and subsurface utility engineering.
Challenge
To create a relational database with multiple attributes for hydropoles using LiDAR mobile data to optimize feature extraction and create automated algorithms for attribute calculation minimizing delivery time.
Benefits and Results
The manual processing time decreased by 60%, and QC algorithms helped to provide precise data.
The approach could be adjusted for similar projects based on mobile LiDAR data.
Highly detailed surface models were created for automatic calculation.
Created with the help of Excel capabilities flexible tool optimized the process of marking attributes.
Creating a BIM Model For a Big Shopping Center From a Laser Point Cloud
Client
A big shopping center that needed a professional developer of BIM models for purposes ranging from visualizations to engineering systems.
Challenge
The Client required a BIM model of the interior of a shopping center for the redevelopment of the premises, advertising, visualizations for tenants. There were not even drawings of the building.
Benefits and Results
The solution provides real-time access to relevant field information.
Users receive all the information needed, see changes and predicted trends.
The system was implemented by the Client’s customers to save time on searching and preparing reports.
12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers.
Leading Provider of K-12 Data Management Systems Improved Special Education Programs Across the USA
Client
A leading provider of software and services for K-12 education in the USA. The Client’s products helped automate the education planning and manage Medicaid billing.
Challenge
The Client’s team needed more expertise in specific technological domains for software development and systems integration.
Benefits and Results
The Client expanded the product offering and improved its time to market twice.
Continuous partnership and product improvements, system modernization, and functionality expansion.
The platform was made to meet the requirements of HIPAA and local compliance certificates.
New product features were created as modules and integrated into the product.
Award-Winning Web-Based Education Platform from South Africa to Worldwide
Client
Modlin is an e-learning company from South Africa that provides a virtual educational platform for schools in Africa, the USA, and the UK.
Challenge
To broaden the user base and transform the existing desktop solution, used in schools on certain devices, into a web-based platform to allow companies to educate their employees.
Benefits and Results
Intetics was able to create a web-based platform and transfer code-base and application logic, as well as add new business processes.
The Dedicated Team entirely redesigned the existing platform with the latest digital design trends.
The process of engaging new users became fully automated.
Redevelopment of an omnichannel eLearning Platform
Client
One of the “Big Three” global educational publishers - providers of content, software, and educational services.
Challenge
The Client’s eLearning platform needed to meet business and users’ needs. The main challenge was migrating to a platform with greater flexibility, scalability, and more modern cutting-edge architecture.
Benefits and Results
A 12% and 9% increase in activations, 4.3 million and 5.5 million new members in 2020on the two Client’s platforms.
84% of students across America experienced a significant improvement in their grades.
87% of students said that access to learning analytics positively impacted their studies, and 77% increased their engagement with course materials.
Technical Debt Reduction Service TETRA Helps E-Learning Company Save 22% of Redevelopment Costs
Client
The Client is a US-based education and technology company, as well as a leader in the education domain.
Challenge
To innovate the Client’s
e-learning platform, increase their user base and grow market value a profound platform’s technical capabilities and business efficiency assessment was required.
Benefits and Results
TETRA’s assessment showed that the platform needed tech enhancement.
Due to Intetics’ recommendations, the Client enhanced the platform and delivered better service.
The improvements affected user-base growth by 17.3% and allowed cutting costs by 22%.
Being impressed by the approach, the Client asked for workshops for the team to transfer the knowledge.
Web-Portal for Agricultural Enterprise – Storing and Viewing the Field’s Data in Real-time
Client
AgriLab is an International center for precision agriculture that develops solutions for agribusiness’ efficiency by using soil analysis, precision farming technology, agro-diagnostics and crop monitoring.
Challenge
To develop a system with a GIS module in a short time for storing field data, analysis, control, and agronomic planning in one place.
Benefits and Results
The solution provides real-time access to relevant field information.
Users receive all the information needed, see changes and predicted trends.
The system was implemented by the Client’s customers to save time on searching and preparing reports.
12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers.
A Navigation Company Expands Car Parking Coverage and Automates the Processes with a New Data Processing Platform
Client
A pioneer in the practice of analyzing data not just from road sensors but also from vehicles, delivers innovations for the automotive & transportation industries, such as real-time parking, traffic information.
Challenge
Developing a Data Processing Platform that optimizes data handling and automates processes of finding a free parking spot using ML&AI.
Benefits and Results
The new data processing approach helped the Client expand parking coverage rapidly and enter the top 5 in the industry.
The data aggregation and accuracy were accelerated in record time giving the Client more time for pursuing new market opportunities.
The Client was able to leverage the new approach internally less than 1 year after the project started.
For 10+ Years, Intetics Operates the Data Processing Center To Expand the Global Footprint of the World Leader in the Mapping Industry
Client
The Client is a world leader and a pioneer in location technology, having the largest market share in navigation services, operating across 56 countries.
Challenge
To build a data processing center to enhance the Client’s mapmaking capabilities in Eastern Europe. The Client required a partner to process geodata quickly and cost-effectively.
Benefits and Results
The Client expanded in Eastern Europe and was recognized as #1 company in the location service industry.
The reliable partner provides outstanding services, cuts costs, and improves every aspect of work.
The ODT was staffed with highly qualified GIS specialists in a mere four months, which is twice as fast to set up a similarly functional center.
Intetics Offshore Dedicated Team® Scaled a Logistics Company Business to Transport Millions of Tons of Cargo Every Day
Client
A leading logistics company provides and manages supply chain solutions for thousands of businesses to help with their transport and logistics needs.
Challenge
The Client needed the product enhancement, quality improvement and to execute the maintenance with a development team’s help in a very short term.
Benefits and Results
The Transport Management System was scaled and optimized with the Sarbanes-Oxley Act requirements.
The legacy hierarchical database gradually migrated to Oracle.
With a united reliable and autonomous team, the number of issues decreased 5 times.
With a third-party systems integration, the Client could exchange live information in several months.
Field Data Collection Services and Build-in-Place Teams – 30k+ MI. Of North American Highways and 27k+ KM of Europe Surveyed in 3 Months
Client
The Client provides software solutions to automobile and navigation system hardware manufacturers and generates products across mobile advertising, printing GIS, R&D industries.
Challenge
The Client`s digital mapping solution required data collection in specific or hard-to-reach places and experts team.
Benefits and Results
The project is still ongoing. With the help of the ODT, the Client’s database has already increased by 7%.
The Client’s requirements were 100% fulfilled, and the surveys in hard-to-reach regions were carried out in time and without a loss of quality.
The Client was able to save up to 20% of the allocated budget.
Model Development for Automatic Parking Sign Recognition – 90% Accuracy Including Recognizing Unstandardized Signs
Client
The Client delivers innovations for the automotive & transportation industries, such as real-time parking and traffic information and solutions for AV’s safety testing and deployment.
Challenge
Building a web service with ML pipeline to automate data processing for parking sign recognition.
Benefits and Results
The algorithm identifies 85%+ of signs on the streets in the city, 90%+ identified correctly.
All the ML and data processing algorithms were implemented in a single web app with a detailed description of the model and project documentation.
The Client received a solution that automated parking sign detection and reduced the workload.
Collecting, Updating, Filling and Maintaining the POI Database for a Global Navigation Corporation
Client
The Client delivers navigation and location-based services, its smart platform allows combining innovative in-car features with a connected experience.
Challenge
The Client intended to collect and analyze POIs keeping the database up-to-date. The project required the lowest cost model along with the highest accuracy of data.
Benefits and Results
The Client regularly obtains upgraded data for improving the quality of services, maintaining a leading position on the market.
Analysis and verification of linguistic data improve the work of the system’s search engines.
x3 cost reduction due to the synergy of process automation, Remote In-Sourcing Team model, and open source usage.
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