*instinctools

*inctinctools is a team of true, honest, and diligent professionals.

Reviewed by Anonymous , Head of Development

Completed

*instinctools delivers great work at a reasonable price, and they are very flexible with cost options. I was also impressed with how the project was structured in terms of their expertise: they literary gave us access to experts and professionals that openly shared their knowledge with us. These facts make them stand out as true, honest, and diligent professionals. The project management was highly professional and extremely structured. Transparent plans were drawn up and metrics were used each week to show progress and risks. Whenever there was a change to the plan, sometimes at very short notice, maximum effort was put into realizing the plan.

On time delivery of project and meeting all the requirements impressed us the most!

Reviewed by Jeanine Shepstone , Senior Technical Writer at DEIF

Completed

The project met all the requirements, and was completed within time and budget. Our team productivity improved immediately. We have been able to expand the scope of our responsibilities without increasing the size of the team. We can now also work more intelligently with our documentation. The robust system has also allowed us to handle challenges quickly and effectively. The project manager was very good at understanding the issues, and delivered on time. We particularly appreciated that they rarely accepted solutions that we proposed; they applied their minds and counter-proposed better solutions.

We are impressed with the team's effort and quality of work.

Reviewed by Anonymous , Frontend Guild Manager at CX Solutions Company

Completed

Compared with prior experiences with other vendors, we were very impressed with both the team's level of communication and quality of work. We were pleased with their responsiveness and willingness to be involved in our business. Onboarding of the team was done very quickly - the team "hit the ground running" and was very quick in picking up their tasks, understanding them, and delivering on them. We were also very impressed with the team's level of communication and quality of work. At the beginning the team worked pretty isolated from our internal development teams, but once both sides were more familiar with each other's contributions - integrations worked very smoothly. Availability and communications were very good, and - based on feedback from both sides, and past experiences with other vendors - it feels both sides understand each other pretty well. On most of the epics the team was tasked with they were able to exceed our expectations in both the quality of work, as well as hitting delivery milestones. We were also impressed with the team's effort to be involved more, and to reach beyond the areas they worked on. PM was very professional and well maintained. Goals and timelines were set and understood clearly. On most tasks and epics - where there were no external blockers during development and testing - they were able to deliver on time and even exceeded our estimates. Responses to shifting needs and definitions - which did happen a lot, unfortunately - were quite positive, and the team was able to be very reactive.

Instinctools does deliver on time and budget!

Reviewed by Sebastian Belle , Head of Engineering at lawpilots GmbH

Completed

Instinctools does deliver on time and budget. The company proactively asks how they can support our efforts and provide ideas how to help us with very good candidates with expertise that either we requested or that instinctools identified to be missing. We were impressed by the professional way everyone at instinctools shows when working with them – from the account management to the engineers we work with.

They were very professional!

Reviewed by Baptiste Caruana , Product Manager at Software Company

Completed

Instinctools helped identify a significant amount of customer-impacting bugs prior to the software's release. They were very autonomous, proactive, professional, and always open to help. They leveraged their technical skills to provide the support needed.

Great work by their team!

Reviewed by Nadine Walther , Co-Founder & CEO at SpexAI GmbH

Completed

We addressed *instinctools for developing the whole software regarding steering our camera systems. We needed to connect our research partners' software and manual steering with the camera systems and save and load the data. We're pleased with *instinctools' work, especially with their bespoke business analysts. They serve as the spokespeople between technology and business, representing both sides effectively. The team of around ten people is dependable regarding time and finances and consistently stays within the designated budget. They deliver before the deadline, which is fantastic. I'm most impressed by *instinctools' transparency, open communication, and authenticity. We can quickly get on a call whenever there are issues without any hidden agendas.

Skilled and collaborative team.

Reviewed by Anonymous , Head of Innovations at Manufacturing enterprise company

Completed

Since 2016, Instinctools has been our reliable technology partner. We have had the pleasure of working with their account executive, project coordinator, lead developer, and up to 10 developers from their team on various projects.
They have delivered high-quality work for us in the past, including a mobile app, legacy modernization, and support. Our latest project with instinctools’ dedicated team involved web application development, which is now live and of excellent quality. The team did an impressive job implementing the look and feel of the design, which they partially created, and the CSS. The code is well-structured and adheres to industry standards, making it easy for external parties to understand. They utilized the AngularJS framework effectively by dividing it into layers, and promptly addressed any crashes or bugs.
We followed an agile-like approach, and the team knew how to balance communication without being overbearing. They ensured that resources were available as promised and that deliverables were completed on time and within budget. Communication was mainly through Teams.
One of their key strengths is their ability to create a skilled and collaborative team that complements each other well. They have the necessary capabilities to work with the technology stack we require for our legacy software.

*instinctools- An extension to every client's team.

Reviewed by Anonymous , CEO at Video streaming company

Completed

We hired *instinctools for the development of a web browser application that personalizes the video experience, allowing for efficient content discovery and navigation within the video.
Throughout the project, we worked with a team of around 20 experts, including frontend and backend developers, middleware pipeline developers, data architects, UX designers, and more.
The team has delivered an MVP of the web platform within a predefined deadline, and we were thrilled with the work *instinctools has done. Their technical talent is impressive, spanning from user stories and UX to backend development and more.
They are continuously improving their service and delivery capabilities, which we have observed during our 4-year relationship. We do not have any specific deficiencies to attribute to them, as they have always been professional and competent in their work.
Having technical counterparts on our side has been beneficial, and we recommend pairing internal and external project leads for maximum productivity. We view *instinctools as an extension of our team, expanding our scope of capability, and this approach has worked well for us.

*instinctools project management was impressive.

Reviewed by Anonymous , Product Manager at Technology company

Completed

We entrusted the implementation of our product MVP concept to the *instinctools team. They developed and deployed the web application while we provided product vision and ownership.
The project was completed within a very strict deadline, exceeding our expectations. Although we exceeded our initial budget, it was primarily due to new features added mid-project, based on user feedback. We are continually gathering significant user feedback, which will serve as the basis for our 2.0 iteration.
Instinctools’ project management was impressive. They followed a strict agile/scrum process that was highly disciplined and transparent, contributing to meeting the deadline.
The engineering and design team we worked with was highly professional, capable, and excellent to communicate with. They demonstrated flexibility, proactivity, and willingness to do whatever it took to accomplish the project's goals.

Highly recommended company.

Reviewed by Anonymous , Head of Engineering at Construction company

Completed

Instinctools provided an engineering team located in the EU to increase our development capabilities. The vendor's team easily joined our process and integrated with our in-house team to help with projects in our pipeline, starting with localizing our platform. We measured their success based on the number of pull requests created, projects delivered on time, and issues handled. Overall, we are very pleased with their seniority and experience and highly recommend them to others.
We appreciated how quickly they were able to provide us with the right resources to meet our needs. We were able to fully leverage their expertise in legacy software, web, and mobile development to successfully complete our projects. Overall, our experience with them was positive, and we would definitely recommend them to others who are looking for reliable and experienced engineers to augment their teams.

Phenomenal customer service.

Reviewed by Anonymous , CTO at Technology Consulting firm

Completed

We were looking to bring on some cost-effective, outside resources to assist with software project implementation. We wanted to be able to scale the development team up and down quickly while ensuring that the contractors had the necessary skills. The most important factor in choosing to work with *instinctools is the relationship we have with the CEO. He is a person of high integrity with exceptional business and technical skills. All of the projects, in which *instinctools developers augmented our staff were completed on time and on budget with exceptional quality. *instinctools surpassed our expectations and were in all aspects far superior to the offshore development companies we've worked with in the past. Their customer service is phenomenal. *instinctools consistently went above and beyond to ensure the project's success, often going outside of the agreed scope. It would have been nice to have more opportunities to meet with them in person.

*instinctools- A professional and well-organized group.

Reviewed by Anonymous , CEO at Education startup

Completed

*instinctools has handled senior-developer-level Java programming for our platform. We have implemented an event-scheduling feature that allows users to set up schedules, similar to the functionality of Upwork, integrating with customer calendars.
We've been very happy with the resources we've gotten from *instinctools. They have been very knowledgeable and communicative. They're also very efficient with their time. They rarely miss deadlines and the features they develop come with very few issues.
Our product is fairly mature and complicated, requiring capable senior developers. It may sound simple but, in practice, it's hard to find developers with enough capability to contribute to a high-end product like ours.
*instinctools is a professional and well-organized group, from representatives to project managers, giving us the overall confidence that they'll be responsive to our needs.

Quality expertise obtained at a good price.

Reviewed by Anonymous , Project Manager at Netex Consulting

Completed

The first impression that a company makes is very important to me. *instinctools took our code and showed up with a first result without asking too many questions. This assured me that they knew their stuff. It is rare to find companies as proactive as they are, but they take the time to really understand the problem before they begin trying to solve it.
*instinctools has been able to deliver on time and within budget for about 75% of the time, which is actually very good, especially for development projects.
We have managed to obtain quality expertise at a good price. *instinctools is able to deliver good quality without micromanagement.

Very happy and impressed by the results.

Reviewed by Nick Slavsky , Engineering Manager at Ada Support

Completed

We were trying to reduce the friction points that our larger clients experienced while integrating our software into their mobile apps. Instinctools reached out to me on LinkedIn when our procurement was searching for local vendors.
The project's scope was well-defined, with us providing the systems requirements documentation. The Instinctools team was responsible for estimation and technical implementation that resulted in the desired business outcomes.
We entirely relied on their expertise and ability to figure out the best way to implement the SDK functionality. We had frequent touchpoints and were collaborating efficiently to clear all the roadblocks that emerged.
I was pleasantly surprised that there was no need for hand-holding and project management from our side. This, paired with their understanding of Android development, provides a competitive advantage, especially compared with other vendors that require very detailed specifications.
We were also very impressed by their flexibility around the contract wording. Our legal team was adamant about specific changes, and at some point, during the contract negotiations, I thought it was the end of the line. So when Instinctools accommodated our requirements, I was happy, relieved, and impressed.
The main result is that neither our customers nor we managed to find any issues whatsoever. Not for the lack of trying ;) This outcome lays the foundation for our future work together.

Quality work provided to clients.

Reviewed by Anonymous , Commercial Director at Industrial Automation Startup

Completed

Most of our projects revolve around the automation business, controlling core generator units and other machinery. We have worked with *instinctools on developing different stages of our software.
*instinctools was involved in the development of our app, improving it massively by providing QA as well as UI/UX designs. *instinctools also developed a smart bus driver, which is a special protocol for communicating with the code-generation unit of the machines.
*instinctools was available almost all the time when we needed it. They spent quality time and provided quality work for us, which we've appreciated. If we had any questions regarding the organization, *instinctools addressed it. We initially used GitHub for the collaboration but moved to the Atlassian suite.
They are organized. We did not experience issues with communication, and they were always responsive to requests and questions. We were not expecting things to go as smoothly as they have.

Innovative and dedicated team.

Reviewed by Anonymous , Product owner at Technology enterprise (Germany)

Completed

*instinctools dedicated team was involved in the software development of our new SaaS. We were very satisfied with their services, and our clients loved the new system. For instance, a few years ago, our German client bought a system that used custom software, which was difficult to integrate with our client’s backend and warehouses. *instinctools got this job done. They managed to move around 10 shops and worked for the entire brand — it’s now one of the top-performing brands with shops in Germany and Europe.
What we always liked about them was they were very invested in the project. They had many ideas that customers approved and implemented. Instinctools business analysts looked for market trends and came up with ideas on improving the shops and adding new features and functionalities.
All future *instinctools customers give them the freedom to innovate because they have the resources to build something good. 

Well organized team.

Reviewed by Anonymous , Head of Web Office at Non-profit organization

Completed

We addressed *instinctools for our dev team augmentation. The project was the launch of a new website based on React technology. We had strict deadlines and were looking for experts that could start asap.
As a result, the project we developed together with *instinctools was launched on time and within budget. The cooperation was very helpful and we extended our dev team with senior developers.
Speaking about their project management style, they are very well organized and clearly summarize the tasks and time used. Their communication was very direct, helpful, and pleasant.
The most impressive about the *instinctools team was how everything was organized and communicated, especially the affordable costs, skills and tech stack, reliability, and availability.

Effective solution provided by *intinctools.

Reviewed by Anonymous , Manager ITM/PSE - Procurement Systems Daimler AG at Daimler

Completed

Daimler's new Global Buying System GLOBUS has an effective web-based help function and user support now. We have chosen *instinctools' innovative solution and because of it, our needs are satisfied in terms of multilingual content, flexibility and scalability.

High quality results delivered on time.

Reviewed by Anonymous , Head of Operations and Products at Voxgen

Completed

*instinctools have impressed us immensely with their expertise in Eclipse technology and with their technical consulting and implementation work. They supported us in achieving some of our main development targets by delivering high quality results on time and within budget. Their team provided a very cooperative and productive environment and contributed many creative ideas towards the best use of Eclipse technology.

Excellent customer service provided.

Reviewed by Anonymous , Documentation and Support Engineer, Global Services at Fontune grotnes

Completed

Our company worked with instinctools to implement DITA for creating our product documentation. Throughout the entire project and after the implementation of a DITA CMS, instinctools provided us with a very professional technical support and excellent customer service. The DITA CMS ’DITAworks’ delivered to us by *instinctools is user-friendly and multifunctional. We are very satisfied with our cooperation with instinctools and would recommend instinctools without hesitation.

Impressed with the team's ability to meet project deadlines.

Reviewed by Anonymous , Director, QA and Documentation at Fujitsu

Completed

With growing documentation requirements, we saw a need for a tool that would help us to manage our Product documentation based on DITA Standard efficiently and comfortably as well as publish the documentation in different formats. With DITAworks, we found the right solution and after careful analysis, the *instinctools team was able to bring the tool in our production environment in a short time.
We were particularly impressed with the *instinctools team's ability to meet our project deadlines. Throughout the implementation process, they kept us informed and engaged, ensuring that our requirements were met promptly. They also provided excellent support during the project's development and helped us to identify and address any issues that arose.

Reliable team with experienced professionals.

Reviewed by Dr. Jonas Block , Product Owner at IPwe

Completed

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Flexible and responsive team.

Reviewed by Anonymous , Project Manager at Software & Web Development Company

Completed

For the past three years, *instinctools has been our most solid partner when it comes to scaling up our capabilities. Their solid project management team is one of the reasons why we like working with them. Their developers fit well into our own organizations and deliver all requirements without missing a deadline.

They’ve been extremely flexible and understanding in every situation that we’ve encountered. During COVID-19, we had to adjust our expectations for our clients, and there was an overall uncertainty about what was going to happen. *instinctools stayed adaptable so that we could scale up or down depending on the work. They want to know how something works, what we can do with it, and how it will help us grow. To this day, they’re still willing to adapt and move forward in the face of problems.
They’re always responsive and are never shy about suggesting improvements.

Very responsive and effective in system customization.

Reviewed by Anonymous , VP of Business Development at TV Services & Media Company

Completed

We hired *instinctools to customize ERP software according to our business needs. The main goal was to integrate the Odoo system to match our business processes and connect the Business Intelligence tool for data analysis and visualization.

The *instinctools team analyzed the Odoo business model to make it perfectly match our company's business processes. For data visualization, they connected various data sources to the ERP system, developed a BI connector to integrate with Odoo, and built custom dashboards for different reports in Tableau.

We were very satisfied with their project management and delivery approach. Working with *instinctools agile development team with transparent processes and clear communication, we’ve managed to finish delivery phases on time. They also participated in decision-making processes, being a part of our internal team.
They are very responsive and effective in customizing the system, trying to engineer and offer the best fit solution.

Amazing team, happy with their work!

Reviewed by Dr. Jonas Block , Product Owner at IPwe at IPwe

Completed

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Highly recommended!

Reviewed by Anonymous , Project Manager at Software & Web Development Company

Completed

For the past three years, *instinctools has been our most solid partner when it comes to scaling up our capabilities. Their solid project management team is one of the reasons why we like working with them. Their developers fit well into our own organizations and deliver all requirements without missing a deadline. They’ve been extremely flexible and understanding in every situation that we’ve encountered. During COVID-19, we had to adjust our expectations for our clients, and there was an overall uncertainty about what was going to happen. *instinctools stayed adaptable so that we could scale up or down depending on the work. They want to know how something works, what we can do with it, and how it will help us grow. To this day, they’re still willing to adapt and move forward in the face of problems. They’re always responsive and are never shy about suggesting improvements.

Satisfied with their work!

Reviewed by Anonymous , VP of Business Development at TV Services & Media Company

Completed

We hired *instinctools to customize ERP software according to our business needs. The main goal was to integrate the Odoo system to match our business processes and connect the Business Intelligence tool for data analysis and visualization. The *instinctools team analyzed the Odoo business model to make it perfectly match our company's business processes. For data visualization, they connected various data sources to the ERP system, developed a BI connector to integrate with Odoo, and built custom dashboards for different reports in Tableau. We were very satisfied with their project management and delivery approach. Working with *instinctools agile development team with transparent processes and clear communication, we’ve managed to finish delivery phases on time. They also participated in decision-making processes, being a part of our internal team. They are very responsive and effective in customizing the system, trying to engineer and offer the best fit solution.

"Yes, we are satisfied with *instinctools as a technical partner."

Reviewed by Matti Vesterinen , Solution Development manager at Helvar

In Progress

Please introduce yourself/ your company & project

My name is Matti Vesterinen, I work for Helvar which is a family owned company, almost one hundred years old, focused nowadays on lightening and the lightening controls. I’m responsible for a wireless solution offering and in this case also a room offering where we have a wireless component in place.

How did you learn about *instinctools?

instinctools contacted us some time ago or like a year ago or so.. And at that time, we were actually looking for a partner who could help us on giving some extra hands on developing some of our solutions. And so we then did some investigations and interviewed instinctools and a couple of other providers and ended up in choosing instinctools for the job.

Are you satisfied with *instinctools as a technical partner?

Yes, we are satisfied with *instinctools as a technical partner. So, it’s rather professional how you operate: we get the reports in time, we know when and how the teams are working we kind of basically know what to expect in which sprint as an example.  So, yes. That’s been professionally. It seems yes

What challenges has *instinctools team faced at your project and how were they resolved?

Back in some challenges regarding the communication between hardware device and the actual software running on a tablet application. So those have been in the mainly then being able to kind of fix by the developers coming together, having a code camp where they sit together: the ones doing the hardware part, the ones doing more the tech on software layer on the tablet application and together sitting and fixing thing. So that has helped a lot done on these bigger challenges. On the day to day basis we’ve been able to communicate through different modern tools and that speed also helpfully in getting things resolved.

How can you describe the quality of services provided by *instinctools?

The quality has been good, so it has been kind of on the expected level I would say. So: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, the communication is good – we use Slack for the communication and that works out fine and also all the reports and stuff they come on time and they are right. I’d say quality is lead there.

Are you going to continue cooperation with *instinctools?

Our plan is to continue the cooperation. So in the areas where we see that we need some more developers or hands to help us out. So we want to be flexible in having the resources where they are needed. So we have developers of our own focusing on certain things, but wherever we see that we need some extra resources we found instinctools to be a good partner in the helping us out in those areas and they are so flexible in moving people from different projects or tasks to another step. So yes, the plan currently is to continue working with instinctools.

A good technical partner!

Reviewed by Tim Rosenberger , Director of Research and Development at SpecTec

In Progress

Please, introduce yourself, your company and project?
My name is Tim Rosenberger. I lead the product development department at SpecTec. We service the global maritime market with our famous software that is currently deployed to over 7000 vessels worldwide. We work together with *instinctools on our digital transformation projects as well as on themaintenance of our legacy applications. 

How did you learn about *instinctools?
I came across *instinctools on LinkedIn and we started talking together about the services that they can offer us.

Are you satisfied with *instinctools as a technical partner?
Yes, I’m satisfied with *instinctools as a technical partner as so far they have contributed successfully to our projects.

What challenges did *instinctools team face at your project? How have the issues been resolved?
I think a good example is that one of the *instinctools resources assigned to one of our projects got sick and we had a tight delivery deadline and *instinctools has been able to find another developer and assigned him to our project from one day to another and we have been able to successfully deliver this project.

How can you describe the quality of services provided by *instinctools?
So far, I have been impressed by the available skillsets, the flexibility to ramp up resources quickly and thescalability to extend development teams on short notice.

Are you going to continue cooperation with *instinctools?
Yes, I look forward to continue collaboration with *instinctools and their contribution to our projects.

An excellent team!

Reviewed by Dimitri Popolov , Research and systems data manager at CANet

Completed

Please, introduce yourself / company / project.

My name's Dimitri Popolov and I am a search and systems data manager with Canadian Cardiac Arrhythmia Network (CANet). Our organization is not exactly a commercial company. It's an organization that is tasked by Canadian government in a way through funding to advance arrhythmia research and practicein Canada. So we do that through funding research and we also create a platform to improve an IT platform, engagement of the patients, their communication with the whole care team including electro-physiologist, cardiologists, family, care physicians, care givers.

How did you learn about *instinctools?

I think I was contacted by somebody from*instinctools. Just called pretty much quite a while ago and I kept that information because that seemed interesting and after a while, we found ause for that information, so we got in touch with *instinctools.

Are you satisfied with *instinctools as a technical partner?

Yes, very much. I think it has been and it is a very successful collaboration because, you know, when the partner is good things are just getting done and that was the case with *instinctools. We wanted Front End created for our system including mobile application for both platforms for Android and IOS and also web portals for patients, clinicians, researchers so that has just been done. So, we're quite pleased.

What issues *instinctools faced while working on your project? How were the issues resolved?

The main issues were coming from the domain that we were working in. Healthcare has its own specifics. One of them was the Back End. We're using a specialized Healthcare oriented Back End called FHIR. *instinctools team had to basically learn very fast those protocols and so their frontend would be connected to that. Also, oneof the issues came from just requirements for timeline. We absolutely had to have something ready for demoing at a certain date, where we had a major event and that created a big urgency in the project. And*instinctools responded quite well by pretty much doubling development team from five to ten people so that allowed us to be on time. I understand that it was an additional work load on the Technical Lead and the Project Manager but so they kept it all together and the challenge was very well handled.

How can you describe the quality of service provided by *instinctools?

You know when the service is good, it just goes smoothly. You just don't notice any bumps. I think that pretty much was the case with *instinctools. And for example, when a Project Manager was changed on a project, I did not notice any sort of significant disruption or something. So that's what has been very good. I liked that they were active in learning new things, in suggesting better solutions and options, like all we cando it like this or we can do it like that. So that for me is very important. At the same time they really stayed within the sort of remits of technical partner. So that collaboration has been very successful.

Are you going to continue your cooperation with *instinctools?

Yeah absolutely, we already have a couple of more projects in the pipeline. So, the first project has been very successful, very good value for money, so here wehave request for more. And the contractsare being signed and I look forward tocontinuing.

They are one of the best teams to work with!

Reviewed by Richard Lohwasser , Co-founder and CEO at Lition

In Progress

Please introduce yourself / your company & project

I am Richard Lohwasser. I am the founder and CEO of Lition. I found it in the beginning of 2018. Lition is a company that does blockchains. We are developing actually co-innovation with SAP, the world's largest maker of business software, - a Blockchain for business use. And next to this Blockchain for business use we have one use case so what application were we use a Blockchain and that's a peer-to-peer energy trading. Actually, we're the world's first company that does peer-to-peer energy trading on the Blockchain in the mass market. And that's also how we got together with*instinctools. We have a couple of activities: we have our website, our trading platform, we have a part of the Blockchain integration, and for this we've been working together with *instinctools since the beginning of this year.

Are you satisfied with *instinctools as a technical partner?

Yes, so people at *instinctools are quite tech hats which I like, I meaning my heart I'm a developer myself. They use a very advanced toolset. In my old companies inthe large corporations we switched from waterfall development methods into agile development, and that was a standard of the *instinctools which makes it very easy. We also had a few discussions which architecture to use, and we'reusing a React-based architecture and JavaScript as a programming language, and there you notice that they have used very advanced libraries, advanced techniques, advanced coding paradigms and so the advantage is thatwe get reusable code, well testable code, well maintained code, which is quite important if you want to have a robust tool and robust solution.

What challenges has *instinctools team faced at your project and how were they resolved?

I think we had two challenges inthe project. The first one is I think communication. We had several parties involved in the project. It wasn't just us and *instinctools, but we had for example a back-end development team, we had a Blockchain development team, we had an energy billing system supplier team, and here we notice that the interaction and the collaboration between the teams and us sometimes was a bit tricky and that led to a couple of miscommunications of delays, to buggy code, to misunderstandings, which of course demotivates the team and also demotivates me as a company founder, because of course we need results. And now we were softer I would say by two ways, one of them is to having the *instinctools project management more active, which worked out very well andalso, we stepped in closer. So, we stepped in into many of the discussions, also some of the technical discussions, when it comes to the application programming interfaces between some of these topics, and I think that led to a very good solution. We also defined some rules how do we deal with certain parts of changes, what time schedule we have and I think that helped to give more structure. Especially as we have like in total 12 developers in this whole Lition space and that of course requires a lot of communication. The second topic is the English language. It's sometimes a bit challenging, the consistency of the knowledge of the English language is not always the same for every team member, but here again we put the project management both from a co-ordination part also from a lead development part more in the driver seat and that helped a lot.

How can you describe the quality of services provided by *instinctools?

I think what definitely a plus is the technical knowledge I mean really advanced when it comes to the libraries as I mentioned earlier. The quality of the code is just good that's very important if you want to have a maintainable system. And what'salso very good is the quality of the leadership, the programming lead and the coordination lead, and that's very helpful and I'd say it's very crucial improving on communication and the area to improve would be a business process, but that's a very normal step I mean that's nothing you can expect from a software development company from the beginning I mean so the issues about that.

Are you going to continue cooperation with *instinctools?

Yes, I mean you know I'm a manager I've been managing from all most of my life so I'm a very rational guy and I look at input versus output that's good, co-operations also fun which I think is from a humanside also very important, so yes, yes.