Cynoteck Technology Solutions
About Cynoteck Technology Solutions
Cynoteck is a Microsoft Gold Partner, Adobe Bronze Partner, and Salesforce Appexchange Partner Company.
A team of 150+ employees working from Minneapolis and India offices providing CRM (MS Dynamics 365+ Salesforce CRM), MS Dynamics ERP System Development, Web and Mobile application development services.
Our employees have achieved certifications in their respective technologies of specialization like Microsoft, Salesforce and Adobe, etc. Some of our projects have been recognized and awarded for quality and excellent service.
Over the years, we have had exposure to multiple diverse industry clients, our client list includes Fortune 500 companies like Microsoft and JLL. We have maintained a healthy and successful relationship with our clients. In the past 12 years, we have experience of more than 100,000 man-hours on projects, having completed all our projects with over 95% Client Satisfaction and Approval ratings. Our major clients have been working with us for over 5 years and 3 out of every 5 new clients have worked with us on multiple projects. In fact, 70% of our projects have come as referrals through existing clients.
Cynoteck is a Microsoft Gold Partner, Adobe Bronze Partner, and Salesforce Appexchange Partner Company.
A team of 150+ employees working from Minneapolis and India offices providing CRM (MS Dynamics 365+ Salesforce CRM), MS Dynamics ERP System Development, Web and Mobile application development services.
Our employees have achieved certifications in their respective technologies of specialization like Microsoft, Salesforce and Adobe, etc. Some of our projects have been recognized and awarded for quality and excellent service.
Over the years, we have had exposure to multiple diverse industry clients, our client list includes Fortune 500 companies like Microsoft and JLL. We have maintained a healthy and successful relationship with our clients. In the past 12 years, we have experience of more than 100,000 man-hours on projects, having completed all our projects with over 95% Client Satisfaction and Approval ratings. Our major clients have been working with us for over 5 years and 3 out of every 5 new clients have worked with us on multiple projects. In fact, 70% of our projects have come as referrals through existing clients.
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Hallman
The client wished to switch from Salesforce to Dynamics 365 for their needs in customer relationship management. In order to improve customer service, they also wanted to integrate their website with Dynamics 365 to better handle leads, cases, and customer feedback.
TUPYX
The client was having difficulty managing the details of various culinary, grocery, and retail products. There was a need for a better, more convenient way for merchants who sold several things from different categories to handle the specifics of their products. The client desired a system that could calculate all costs and assign appropriate rewards.
Caribbean Fresh Farm
The client desired a mobile application for his organization through which clients could easily purchase the items offered by the farmers. Because the app's functionality was limited to Spain, the customer requested that the app's contents be in Spanish. In addition, the client requested an admin panel for product approval and rejection.
Universal Logger
The customer recognized a requirement for a mobile app that could coordinate everyday work status chores including taking attendance, arranging appointments, and other related tasks. The client desired that the app function as a universal application that could be utilized by a variety of organizations, professions, and employers.
Box Integration
The company required to automatically generate a separate folder in Box for each Work Order. To grant appropriate access to Box groups on the Box Folders being created, as well as access to Box Folders from within Work Order records in Salesforce.
Field Service Scheduler
Field Service management with specific functionality and specialized equipment assignment to work orders were required by the company. Dispatchers required robust tools to manage technical/specialized equipment work allocation and to discover and notify disputes automatically. In addition, it was desired to manage the job status of technicians (working or sent home).
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