Vimera | Andersen Group
About Vimera | Andersen Group
Vimera is an official certified Salesforce partner, powered by Andersen Group — an international software provider with 18 years of experience in the industry, over 1000 projects worldwide, and 3500+ IT professionals. Our expertise is backed by more than 120 Salesforce certifications, over 150 successful cases and high praise 4.9/5 from clients according to independent platforms Clutch and AppExchange. We give all departments, including Sales, Marketing, Service, a single, shared view of every customer.
We have extensive experience in Sales Cloud & CPQ, Marketing Cloud & MCAE (Pardot), Service Cloud & Field Service, Commerce Cloud, Salesforce Industry Solutions, Experience Cloud. Our services include: Salesforce Consulting, Development, Support, Audit, Quick Start, 3rd-party Integrations, Data Migration & Management.
Vimera is an official certified Salesforce partner, powered by Andersen Group — an international software provider with 18 years of experience in the industry, over 1000 projects worldwide, and 3500+ IT professionals. Our expertise is backed by more than 120 Salesforce certifications, over 150 successful cases and high praise 4.9/5 from clients according to independent platforms Clutch and AppExchange. We give all departments, including Sales, Marketing, Service, a single, shared view of every customer.
We have extensive experience in Sales Cloud & CPQ, Marketing Cloud & MCAE (Pardot), Service Cloud & Field Service, Commerce Cloud, Salesforce Industry Solutions, Experience Cloud. Our services include: Salesforce Consulting, Development, Support, Audit, Quick Start, 3rd-party Integrations, Data Migration & Management.
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Improved marketing campaigns and increased customer digital engagement for a cleaning services provider
The Client is a market leader in Sweden that has been providing cleaning services in the market for over 25 years. The company has a workforce of 2000 employees.
Challenges:
-Different communication channels
-Necessity to activate SMS notification for transactional messages
-Necessity to activate push notifications
Salesforce solutions:
-Marketing Cloud
-Email Studio
-Mobile Connect
-Mobile Push
Results:
-Improved marketing campaigns. Marketers can deliver the right content via the right channel at the right time.
-Increased productivity. Sales agents and customer support team deal with the request faster and more successful.
-Increased customer digital engagement. Customers can choose where and when they want to receive marketing communications.
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