Vimera
About Vimera
Vimera is an experienced Salesforce partner with offices in Europe (Poland and Germany) and USA (Illinois, Chicago).Our expertise is backed by more than 100 Salesforce certifications, over 150 successful cases, and high praise (4.9/5) from our clients. We customize Salesforce solutions for small and medium sized businesses and organizations in the US, Canada, UK, EU. We have extensive experience in Sales Cloud, CPQ, Marketing Cloud, Service Cloud, Field Service, Commerce Cloud, Salesforce Industries (Vlocity), Experience Cloud, Account Engagement (Pardot), Nonprofit Cloud, Net Zero Cloud, third-party integrations. Our services include: Salesforce Consulting, Development, Support, Audit, Quick Start, Integration with different systems and Data Migration & Management.
Vimera is an experienced Salesforce partner with offices in Europe (Poland and Germany) and USA (Illinois, Chicago).Our expertise is backed by more than 100 Salesforce certifications, over 150 successful cases, and high praise (4.9/5) from our clients. We customize Salesforce solutions for small and medium sized businesses and organizations in the US, Canada, UK, EU. We have extensive experience in Sales Cloud, CPQ, Marketing Cloud, Service Cloud, Field Service, Commerce Cloud, Salesforce Industries (Vlocity), Experience Cloud, Account Engagement (Pardot), Nonprofit Cloud, Net Zero Cloud, third-party integrations. Our services include: Salesforce Consulting, Development, Support, Audit, Quick Start, Integration with different systems and Data Migration & Management.
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Improved marketing campaigns and increased customer digital engagement for a cleaning services provider
The Client is a market leader in Sweden that has been providing cleaning services in the market for over 25 years. The company has a workforce of 2000 employees.
Challenges:
-Different communication channels
-Necessity to activate SMS notification for transactional messages
-Necessity to activate push notifications
Salesforce solutions:
-Marketing Cloud
-Email Studio
-Mobile Connect
-Mobile Push
Results:
-Improved marketing campaigns. Marketers can deliver the right content via the right channel at the right time.
-Increased productivity. Sales agents and customer support team deal with the request faster and more successful.
-Increased customer digital engagement. Customers can choose where and when they want to receive marketing communications.
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