Twistellar
About Twistellar
Twistellar is a #1 Salesforce Consulting Partner from Denmark, working with customers in Europe, USA, Asia, and Australia. The company provides top-quality Salesforce solutions development services to solve complex business issues and boost sales.
Twistellar's clients such as Subaio, SproutWorld, Nordic Health Group, IBM, Takeda, TriplePoint and others claim that we are customer-focused and comfortable to work with, thanks to our commitment to the ultimate success of mutual projects.
Twistellar masters all major and rare Salesforce domains: Sales Cloud, Service Cloud, Marketing Cloud and Pardot, Experience Cloud, IoT Cloud, CPQ, Force.com Platform, integrations with third-party software.
Twistellar is a #1 Salesforce Consulting Partner from Denmark, working with customers in Europe, USA, Asia, and Australia. The company provides top-quality Salesforce solutions development services to solve complex business issues and boost sales.
Twistellar's clients such as Subaio, SproutWorld, Nordic Health Group, IBM, Takeda, TriplePoint and others claim that we are customer-focused and comfortable to work with, thanks to our commitment to the ultimate success of mutual projects.
Twistellar masters all major and rare Salesforce domains: Sales Cloud, Service Cloud, Marketing Cloud and Pardot, Experience Cloud, IoT Cloud, CPQ, Force.com Platform, integrations with third-party software.
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Pardot Implementation and Marketing Consulting for Market Research Firm
With the client, we decided to keep all the information in Salesforce, and make Marketing Cloud Account Engagement (Pardot) the main operational marketing center. All the data about interactions with customers and their engagement will be tracked, collected, saved automatically, and will be visible for the sales and marketing teams.
Using out-of-the-box B2B Analytics solutions in Pardot and customized reports in Sales Cloud we will create evergreen reports that will automatically collect customer interaction and behavior data, calculate conversion, engagement metrics, and ROI on every campaign and each stage of the funnel.
Marketing Processes Automation in Salesforce for a Social App
We configured an advanced tailored customer management system on Salesforce Sales Cloud — enabling a highly interactive end-to-end process of partner interactions automations.
Besides automating customer-facing processes in Salesforce, we created an API-based integration with the corporate ERP and financial system, finalizing the back-office components of the flow and significantly reducing the manual efforts of marketing specialists of Socialtech.
Leverage of Docusign for documents generation and electronic signatures was a part of the solution.
Salesforce Consulting Services for a Leading Investment Company
With previous agencies, our client had a lot of temporary fixes. Our team, however, explains why things break, and that helps the problem not reoccur. Much of the work we've done enables the client to automate rather than rely on human effort.
As a result, we figured out and fixed broken automation processes. We built a customer-facing portal, and are currently building a new one for the client.
Salesforce Audit and Customization Services for a Healthcare Company
We performed the system's audit and presented the optimization plan to the client to gather additional customer feedback and dive into the context. Following that, the development phase began.
We achieved system stabilization with:
- UI fixes
- Automation and validation fixes
- Data access fixes
Sales Cloud UX and UI Enhancement for a Leader in Sustainable E-Commerce
We customized the Salesforce interface to the clients' needs to make it convenient for working with inquiries; sorted out the current data to optimize the reporting process; expanded the current data model, and built new attributes to facilitate pipeline management and activity tracking.
Sales Cloud Implementation for a Fintech Company
The simple goal of the project was to make the sales and internal handover processes easier. This included having a full understanding of every step of the sales process for the Commercial team, the Management team, and the Financial team. Salesforce fit all the requirements.
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