Interview with Sagar Panchal, Founder & CEO - SetuBridge Technolabs

Sagar Panchal  

Founder & CEO, SetuBridge

Give us a quick overview on SetuBridge Technolabs. When and how did you begin this journey and what were your motives to be successful in Ecommerce development?

We started in 2012 with the purpose of offering top-tier technological solutions to organizations of all sizes. We have a clear goal which is to help our clients in growing their businesses and offering all the required tools and knowledge which helps them to succeed in the competitive market. Our emphasis on quality, pricing, and client satisfaction has won us a reputation as a reliable Ecommerce partner.

What is your role in the management and development of SetuBridge Technolabs?

I am proud to play a pivotal role in managing all of our company's valuable resources. My role extends far beyond simply executing plans and managing tasks - I strive to identify the unique strengths and expertise of every one of our talented team members. By carefully analyzing their skills and experience, I can expertly assign tasks and projects that allow them to shine and showcase their abilities. It guarantees that our clients get the best answers in the quickest amount of time.

We're committed to constantly polishing and expanding our team's expertise. That's why we regularly assign them new and challenging tasks and projects that allow them to gain valuable experience in all possible domains and polish their skills. Our team members are like shining stars, and they're always excited to take on new projects and exceed our expectations.

Tell us about your biggest achievement in the industry.

We are pleased to inform you that as a major player in the eCommerce sector, we’ve accomplished multiple milestones. Multiple businesses throughout the world have downloaded and used our 10+ Shopify apps and have over 70 Magento extensions. We have successfully accomplished 375+ projects till date along with 155+ delighted clients as well.

We are also Meet Magento Silver sponsors; our dedication to the Magento community has been recognized. Apart from that we are also a Shopify Partner, and offer top-notch eCommerce solutions on this platform to our clients. Our collaboration with Hyva technology made it possible for us to offer a variety of the latest services and solutions to our customers that also flourish in this competitive world. To support our clients in achieving their business objectives and staying ahead of that curve in this rapidly evolving eCommerce industry, and will continue to develop and evolve our solutions.

How do you schedule the development phases of the Ecommerce web design and development projects to promise the timeline to your clients?

We believe in delivering top-quality software solutions to our clients by using the Agile development model, as it is one of the best and professional ways to perform. Our process begins while understanding all the detailed requirement phases where we work collaboratively with the client to understand the scope of the project and create a comprehensive document for future reference. We give priority to clear communication and provide a manual guide for the client upon project completion.

By adhering to a sequential design and development process, we ensure a smooth and error-free experience for our clients. We take pride in our ability to offer much more realistic suggestions to our clients during the scope discussion phase to help them make informed decisions. We then divide the project into milestones or stages, providing a clear and achievable roadmap to success.

Which framework, programming or scripting languages do you prefer for Ecommerce development? How do you convince your clients to do the same?

SetuBridge Technolabs takes pleasure in conducting a thorough and precise study of our client's needs. In our drive to grasp their specific difficulties and prospects, we leave no stone unturned. With this in-depth knowledge, we can recommend the best services and create strategic plans that are suited to their individual requirements.

We prefer to go with languages such as React, Java, PHP, Magento2, MySql, .net, java and others. Our ultimate goal is to assist our clients in succeeding, which we accomplish by using our skills and experience to provide outstanding value. So, allow us to support you in realizing your full potential and achieving your business goals.

What would you suggest for a successful and profitable business progression, when it comes to Ecommerce development? How do you define the factors that influenced you to make this choice?

At SetuBridge Technolabs, we understand the success of our client business that relies heavily on their online presence. Whether establishing a responsive or captivating eCommerce for them, we analyze a number of aspects, including their target audience, development time, desired performance, budget, and essential features.

Our expert team will ensure your eCommerce has an efficient code base, seamless functionality, exceptional user experience, easy maintenance, and stunning aesthetics. Trust us to deliver exceptional eCommerce development services.

How do you scheme your pricing model? How do you fix your budget?

As a CEO, you have to acknowledge that every successful project begins with a thorough understanding of the requirements and scope. We give the best available solutions that fit our client's goals and objectives by taking the time to properly assess their demands. We also correctly estimate the time required for completion and provide a cost that is in line with the resources required once we have specified the scope of the project. Just remember that time and money are two sides of the same coin, and our goal is to always offer the greatest quality results within the timeline and budget allotted.

How helpful are the designs and Ecommerce development by SetuBridge Technolabs for your clients in enhancing their business?

At SetuBridge, we're committed to delivering exceptional e-commerce solutions that dazzle and delight. With a portfolio of 395+ projects, we've helped businesses just like yours boost sales, streamline processes, and enhance the user experience. Our qualified developers and creative designers are truly experts in their profession, producing innovative solutions tailored to your specific requirements. So, whether you need custom development or just want to freshen up your existing e-commerce site, we can help. With SetuBridge, 100% client satisfaction is always our top priority.

What according to you are the best practices to attain client satisfaction?

We know that client satisfaction is key to the success of our business. That's why we prioritize communication and transparency throughout our projects. We listen carefully to our client's requirements and goals, and our team leaders maintain a constant contact to keep them updated on progress. We also turn client survey data into action and welcome feedback to continuously improve our service. Our ultimate goal is to deliver projects on time and with ideal development to ensure maximum client satisfaction.

How do you update your business system to be in pace with technological advancements?

As a forward-thinking organization, we are ecstatic about the limitless opportunities that technology continues to provide. Every day, we observe groundbreaking developments that promise to make development processes simpler, better, and more accessible. SetuBridge Technolabs is a firm believer in technology, always looking to explore the unexplored territory in this ever-changing landscape.

We are committed to being on the latest in the technical developments and using our in-depth analysis to transform these innovations into practical solutions that genuinely help our clients. We understand the importance of delivering exceptional outcomes, which is why we consistently update our products to ensure our consumers receive the finest results possible.

To achieve this, we harness cutting-edge technologies such as AI design tools like Canva and Photoshop, which enable us to create visually stunning and engaging content. We also employ sophisticated techniques for quality control testing to make sure that our solutions uphold the highest levels of performance and dependability. In our marketing efforts, we leverage advanced tools to maximize our reach and impact, connecting with our target audience effectively. Our use of an advanced CRM system allows us to efficiently manage leads and nurture customer relationships, resulting in enhanced customer satisfaction and retention.

Furthermore, we leverage an upgraded video conferencing tool, the advanced version of Google Meet, Zoom, to facilitate seamless communication and collaboration with our clients, regardless of their location. This enables us to maintain a strong connection and ensure productive interactions. Additionally, we utilize an advanced HRM system to streamline our internal processes and enhance employee engagement and satisfaction. By embracing these technologies and continuously updating our practices, we remain committed to delivering an exceptional solution that leverages the latest advancements in the industry, ultimately benefiting our valued clients in the end.

What are your thoughts about progressive web apps and Internet of Things for the Ecommerce industry?

Well, I must say that I'm fascinated by the ecommerce industry's potential for progressive web apps and the Internet of Things. The user experience, customer happiness, and operational effectiveness could all be enhanced by these technologies. Ecommerce corporations can gain a competitive edge by using these technologies given the advent of mobile commerce and the requirement for companies to stay competitive in a digital-first society. In conclusion, adopting progressive web apps with IoT would significantly benefit the e-commerce industry by enhancing user experiences and operational effectiveness.