Charter Global Inc.
About Charter Global Inc.
Charter Global, Inc. offers information technology services. The Company provides services including information technology assessment, mobile application development, cloud computing, e-commerce, data warehousing, data store construction, program development, and re-engineering solutions. Charter Global serves clients globally.
Charter Global drives innovation in IT projects and business operations by defining strategy and providing consulting, digital solutions, custom development, and skilled resources. With an established customer base of Fortune 1000 industry leaders and over 100 successful project implementations, our experience and proven methodologies enable our professionals to deliver industry-leading solutions in cloud technologies, open-source, DevOps, mobility, CRM, eCommerce, SAP, and Oracle JD Edwards platforms. Let's talk about your project and build a solution together.
Charter Global, Inc. offers information technology services. The Company provides services including information technology assessment, mobile application development, cloud computing, e-commerce, data warehousing, data store construction, program development, and re-engineering solutions. Charter Global serves clients globally.
Charter Global drives innovation in IT projects and business operations by defining strategy and providing consulting, digital solutions, custom development, and skilled resources. With an established customer base of Fortune 1000 industry leaders and over 100 successful project implementations, our experience and proven methodologies enable our professionals to deliver industry-leading solutions in cloud technologies, open-source, DevOps, mobility, CRM, eCommerce, SAP, and Oracle JD Edwards platforms. Let's talk about your project and build a solution together.
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Global Media Company
Charter Global tapped into its extensive network and quickly assembled a world-class team of project managers, business analysts, developers, graphic designers, and technical writers. The specialized team worked with the client on all aspects of IT, software development, and performance testing. The Charter Global team led several client projects concurrently, including data conversion for reservations and room compliance, mobile app development, PHP-based web solution development, and business analysis/project management.
Food Services Provider
Charter Global identified experts with niche competencies and assembled a team of top level business professionals including business analysts and generalists to fulfill the client’s unique staffing needs. The team evaluated, planned, and scoped multiple initiatives, providing critical data and guidance to stakeholders so they could make informed decisions on how to address challenges.
Electronic Payment Processing Company
Charter Global assembled a team of infrastructure architects, Linux administrators, SQL server database administrators, network security engineers, project managers, and developers to solve the client’s complex transaction challenges. The Charter Global team developed an infrastructure architecture that connected back-end and front-end infrastructure within Red Hat Linux, Windows infrastructure, and Cisco.
Online Banking Provider
Charter Global brought in a team of experienced .Net, Java, and SQL server developers and an IT administrator to solve the client’s complex, multifaceted challenges. Custom migration scripts and product features were developed, along with unique wrapper applications that would translate the client’s outdated business models to more current models without requiring code changes.
Consumer Loyalty Programs Provider
Charter Global provided staff augmentation and technology expertise to help the client meet its project goals. A team of experienced .Net, Java, and SQL server developers, and an IT administrator addressed the client’s complex, multifaceted challenges. Custom migration scripts and product features were developed, as well as unique wrapper applications that would translate the client’s outdated business models to more current models without requiring code changes. Charter Global migrated the old version of the product to the updated version, allowing direct customer access, with no downtime to the client’s systems.
BEST CUSTOMER LOYALTY SOFTWARE
Charter Global developed, designed and implemented a “Bulk Loader” tool, capable of migrating billions of records into the new loyalty platform within minutes. Custom-made parser modules were also integrated in order to read multiple enrollment and transaction file formats; including files designed specifically for processing reward points. The robust design of the loyalty engine a;so supports complex and novel loyalty offer types (i.e. frequency-based offers, daily offers, and tiered offers).
NCR
In the finance sector Charter Global delivered PCI enabled applications to financial institutions. They migrated the retail branch banking applications for one of the largest US banks and delivered a complete omnichannel solution to multiple financial institutions in North America, Middle East, India, and New Zealand. They also delivered highly secure online banking solutions (retail and small business) to financial institutions in the U.S., Middle East, and Russia.
Healthcare Technology
The client engaged Charter Global to develop a more effective process through innovative technology to analyze over 50 years of patient data. The team of highly skilled technology resources developed an algorithm to predict recovery time for thousands of clinical records for employer and insurance purposes. The ability to automate, compile and evaluate this data enabled the client to use actual data instead of historical assumptions for more accurate results.
Fleet telematics client
Charter Global built a self-service tool with Magnolia CMS, an open source, Java-based web content management system, along with the Konakart eCommerce system. With Magnolia CMS the marketing team could build pages, create order flow, and author content. The team also developed and deployed a PURL microsite that would send recipients to a personalized landing page or microsite with customized content.
Managed Mobility Services Provider
Charter Global provided the necessary technical resources to develop custom applications. The app for the theater enabled users to search and select movies, view show times, select seating, make payments, and gain entry from their smartphones. The mobile airline travel booking application enabled users to search for flights, select seating, modify dates and times, and view schedules.
Smart home technology company
A team of data scientists, data analysts, and an open source R developer engaged by Charter Global developed predictive algorithms using sensory data, security alarm settings, and HVAC controls. The data was integrated with the HVAC system using real-time, machine-to-machine communications, enabling the system to adjust temperatures accordingly.
Telecommunications
Hadoop Cluster and Analytics solutions were implemented for the client. This is a type of computational cluster designed for storing and analyzing huge amounts of data in a distributed computing environment.
Charter Global offers Android, iOS, and hybrid platform solutions.
Our developers are experienced in developing custom mobile application development in multiple platforms and hybrid app solutions that integrate with your existing systems and increase your speed to market.
OPEN SOURCE SOLUTIONS
Ahead of the deadline, Charter Global delivered results in four and a half months. As a result, Rentals.com experienced far better performance and an increase in organic traffic as a result of SEO improvisations. The new user-friendly layout has seen a decreased average bounce rate in traffic, with an increase in lead conversions. By adding a new RentPay feature, users can now pay their rent online from the comfort of their own home.
National Retailer
Charter Global replaced the outdated mainframe replenishment application to improve operational efficiency and reduce system errors. The new system was delivered within 16 months, coming in under budget and exceeding client expectations. An enterprise-wide merchandising planning solution was implemented called PACE (Planning is About the Customer Experience). It has an effective inventory management and supply chain system and was developed using Oracle Retek RPAS in a UNIX and mainframe environment.
Professional Plumbing Group
PPG engaged Charter Global for implementation services and for their SAP Hybris preconfigured solution. The SAP solution met PPG’s business operations requirements, and Charter Global met their project schedule and cost requirements with most capabilities available out of the box. Charter Global developed the roadmap for the PPG eCommerce project, developed the requirements, and implemented the solution using the Agile methodology. Read More: https://www.charterglobal.com/success-stories/sap-hybris-ecommerce-solution/
Home utilities and services integrator
Charter Global developed and implemented a Continuous Delivery / Continuous Integration (CD/ CI) toolset and a data exchange application to expand the client’s platform capabilities. The toolset enabled the delivery team to plan, schedule, and control the progress of releases from test and live environments seamlessly. In order to succeed with CD/CI, they adopted open-source tools recommended by Charter Global.
These tools are critical for detecting code changes and triggering a set of tasks as part of an effective process. The data exchange app gives the client the ability to share customer data simultaneously with utility partners when the customer’s phone call is forwarded to the call center. Data captured from the utility partners are made available to the UI applications (Concert and Accord) through web services.
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